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Privacy Policy

Effective Date: November 25, 2024
At Koneli, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you use our website.

Information We Collect:
When you shop with Koneli, we collect the following information to fulfill your orders:
Name: To identify and address you for your orders.
Phone Number: To contact you regarding your orders or delivery.
Delivery Address: To ensure your purchases reach the correct destination.
Payment Details: We do not store or process your payment information directly. All payment transactions are securely handled by third-party payment platforms that comply with industry standards and regulations.

How We Use Your Information:
The personal details we collect are used solely for: Fulfilling your orders, including processing and delivery. Contacting you regarding your purchases or deliveries. Providing customer support when necessary. We do not sell, rent, or share your information with third parties for marketing purposes.

VAT on Purchases:
All purchases made on Koneli include VAT, which is reflected in the final price at checkout.

Data Security:
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our third-party payment platforms also use secure encryption methods to ensure the safety of your payment details.

Your Rights:
You have the right to:
● Access the personal information we hold about you.
● Request corrections to your personal details.
● Request the deletion of your personal data where applicable.
To exercise any of these rights, please contact us using the details provided below.

Changes to This Privacy Policy:
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review it periodically.

Contact Us:
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:
● Support Email: konelistoretech@gmail.com
● Support Phone: +234 913 616 6806
Thank you for trusting Koneli. Your privacy and satisfaction are our priorities.